Risk communication and community engagement are essential for any disease outbreak response. This is particularly critical during outbreaks of Ebola which may create fear in the public and frontline responders alike due to the severe presentation of symptoms, misunderstanding of the causes of illness and high fatality rates.
This document outlines some of the key considerations for risk communication and community engagement response to Ebola outbreak in the Democratic Republic of the Congo.
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The communication guidelines presented in this report build on the systematization of good practices on DRR communication in the Caribbean region, by presenting guidelines to expand and replicate the good practices in a systematic, consistent manner. The guidelines aim to support mutual reinforcement of good practices and enhanced effectiveness. The guidelines also reflect linkages to the work done by DIPECHO partners in Central America and South America, to ensure consistency and harmonization of practices.
This toolkit has been designed with practitioners in mind and is a resource to work with and adapt to achieve communication for humanitarian action goals. The toolkit provides guidance to humanitarian and development organizations in the area of emergency communication strategy design, implementation, monitoring and evaluation. It addresses several important aspects of communication during emergencies. These include a focus on providing essential emergency warnings, as well as communication that promotes behaviour change, community mobilization and action. Well-planned communication can help to promote community resilience and reduce vulnerability to a wide range of disasters and emergency situations.
توفر التوصيات الواردة في هذه الإرشادات إرشادات شاملة مبنية على الأدلة حول كيفية ممارسة الإبلاغ عن المخاطر في حالات الطوارئ. وتوجه التوصيات أيضًا البلدان حول بناء القدرات للإبلاغ عن المخاطر أثناء حالات الطوارئ الصحية.
Lorsque survient une urgence de santé publique, les gens ont besoin de savoir à quels risques ils sont confrontés, et ce qu’ils peuvent faire pour préserver leur santé et leur vie. Des informations précises diffusées tôt, fréquemment, par des canaux auxquels la population se fie et qu’elle utilise, et dans des langues qu’elle comprend, permettent aux personnes concernées de se protéger, de protéger leur famille et leur communauté des risques sanitaires.