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What Needs Communicating?

Italian balcony singing, spontaneous community action.

There are many aspects of response to the pandemic that requires specific communication. For our communities these include communication about what the virus is and what people need to know for prevention and protection; about how we should all prepare for the pandemic, about what to do if ill, about issues arising and particular focus on mental health, the need for pastoral care and helping one another.

Key messages

Messages about what the Coronavirus is and how it is medically managed:
– About the virus – what it is and how it spreads
– Symptoms of the disease
– The disease timeline
– Know what to expect

Messages about preparing for the pandemic in your community and country:
– Establish systems for supplies and support via family and friends safely
– Maintain work remotely where possible
– Be part of coordinated community support
– Plan systems for notifying neighbours if ill or in need (of supplies or support)

Messages about what to do if someone in your household gets the virus:
– What to do if you or someone in your household is ill
– Self-isolate if showing symptoms
– Whole household isolation
– Medicines (only painkillers – beware of hoax claims for other meds) and rest
– % who needs hospitalisation

Messages about prevention and protection against the virus:
– General messages about prevention & protection
– Following national policies
– Handwashing
– Social distancing
– Using face masks
– Don’t touch or socialise
– Stay at home

Messages about issues arising due to the pandemic in your community and country:
– The need to ‘flatten the curve’ and protect your health service
– The need to combat stigma and blaming in regard to the pandemic
– The need to be aware of fake news and rumour and to check sources of information
– The need to be aware of, and protect, the vulnerable in homes stressed due to lockdowns

Messages about mental health and alleviating stress in your home and community:
– Be aware of mental health
– Bereavement and support
– Combating fear
– Alleviate stress through entertainment
– Faith-based pastoral care and spiritual support
– The need to comfort children
– The need to occupy and entertain children youth

About helping each other practically:
– Help the vulnerable
– Help your neighbours
– Each help each other as a community
– Give practical help

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