In this global webinar hosted by the Communicating with Disaster Affected Communities (CDAC) Network, the International Rescue Committee (IRC) will present research examining the key barriers faced by agencies in collecting and using community feedback in humanitarian project design and the internal and external factors which can enable us to do this better. The Kenya Red Cross (KRCS) will share their experience of scaling up accountability to communities, the institutional environment that helped them achieve this, and the positive impact on community ownership and project sustainability. Finally, CDA Collaborative Learning Projects will share some key lessons they’ve learnt about how organizations can strengthen accountability to communities, drawing on the IRC and KRCS research, as well as the many studies they’ve carried out globally.