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Messaging Apps for Development (DIAL White Paper, 2018)

July 9, 2018

In 2017, the Digital Impact Alliance (DIAL) commissioned Echo Mobile to examine how and to what effect international development organizations have used messaging apps, capturing lessons for development and technology practitioners. Those lessons are synthesized in this paper and exemplified in the appended project summaries and case studies. From in-depth research into these cases, Echo identified four common use cases where messaging apps have been effective for international development, across borders and within different sectors:

1. One-to-One Matching of People With Resources

2. Group Peer-to-Peer Learning and Behavior Change

3. Information Broadcast

4. Crowdsourced Reporting and Feedback

Click here for full paper.

Filed Under: *REGION: Global, ICT4D (Information Communication Technologies for Development), Innovations, Publications (published in print and/or online) Tagged With: Behaviour change, Crowdsourcing

Exploring the potential for interactive radio to improve accountability and responsiveness to small-scale farmers in Tanzania (Making All Voices Count Research Report 2016)

February 6, 2017

What are the possibilities of using new digital technologies alongside radio to help ensure that agricultural development projects are farmer-centred, and meet the needs of the rural citizens they intend to serve? This research assesses Farm Radio International’s Listening Post – a model that combines radio and digital technologies with the aim of collecting and aggregating farmer feedback to aid decision-making and adaptive project implementation.

The Listening Post model is used by different partners who are engaged in agricultural development, research and extension projects – including nitrogen fixation from grain legumes, post-harvest storage, and promotion of disease and drought-resistant cassava. At the heart of the Listening Post is an interactive radio series focused on the theme of the project. The radio broadcasts are combined with Uliza, an interactive voice response tool for gathering and analysing feedback and questions from audience members. Farmers can vote on poll questions, leave messages for development partners and policy-makers, and request the delivery of specific information.

The research shows that linking a mobile-based crowd-sourcing tool with radio is effective at ensuring engagement from a large number of farmers, who felt it was a useful way of raising their questions and concerns to NGOs, policy-makers and experts. The model has clear potential to strengthen the chain of relationships between citizens, extension services suppliers, projects and policy-makers. It has also demonstrated its potential to collect real-time feedback from farmers that could be used to aid decision-making and improve accountability in agricultural development initiatives, helping to ensure they are more responsive to farmers.

Filed Under: *MASS MEDIA ROUTES, Case Studies, Economic & Livelihoods, ICT4D (Information Communication Technologies for Development), Participation, Publications (published in print and/or online), Rural Development, Tanzania Tagged With: accountability, Crowdsourcing, farmers, Feedback Loops

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