WHO: Risk Communication and Community Engagement Guidance [french]
The WHO has created this document which provides a checklists for risk communication, community engagement (RCCE) readiness and initial response for coronaviruses. Targeted to national actors, but some planning information applicable for local communicators as well. Access here: https://apps.who.int/iris/bitstream/handle/10665/330679/9789240000797-fre.pdf