In response to the COVID-19 outbreak, this risk communication package for healthcare facilities provides healthcare workers (HCWs) and healthcare facility management with the information, procedures, and tools required to safely and effectively work. The package contains a series of simplified messages and reminders based on WHO’s more in-depth technical guidance on infection prevention and control in healthcare facilities in the context of COVID-19: «Infection prevention and control during health care when novel coronavirus (nCoV) infection is suspected»