HealthBuddy, a multilingual interactive chatbot, is the newest tool to be launched as a resource for countries in Europe and Central Asia in response to the COVID-19 pandemic. The chatbot, developed by WHO/Europe and UNICEF Europe and Central Asia Regional Office (ECARO), will help countries in the region to access accurate information, and counter misinformation surrounding the virus.
TikTok isn’t only useful for practical health information—although doctors and nurses have been showing off some killer moves over the past few weeks, and reaching teenagers who might otherwise be missed by the UK government’s lacking communication strategy. It is also providing a sense of community, something that is more and more important as the possibility of lockdown looms longer, and digital spaces shift from being a secondary aspect of our social lives, to being a an essential space for maintaining social connections. For teenagers, this is particularly important.
WHO announces the launch of the WHO Academy app designed to support health workers during COVID-19 and the WHO Info app designed to inform the general public.
This is a short guide, with important steps and resources, on how country programs can track and address rumors around COVID-19 (as needed). The guide includes a number of great resources and links while also sharing nuggets from global, collective thinking around rumors.
The guide includes sections on:
Discovering the rumors
Verifying the information
Engaging the community