BBC Media Action has been supporting 15 local radio stations across Zambia to cover local governance issues and improve accountability in the delivery of critical services including education, sanitation and access to water through two projects: Radio Waves (since 2014) and Zambia Speaks! (since 2016).
This case study shows how the programmes helped to improve engagement between citizens and local authorities, resulting in examples of governance issues being addressed, as verified by listeners, station staff and local stakeholders.
Click here for more detail and full case study.