BBC Media Action has been supporting 15 local radio stations across Zambia to cover local governance issues and improve accountability in the delivery of critical services including education, sanitation and access to water through two projects: Radio Waves (since 2014) and Zambia Speaks! (since 2016).
This case study shows how the programmes helped to improve engagement between citizens and local authorities, resulting in examples of governance issues being addressed, as verified by listeners, station staff and local stakeholders.
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This article critically assesses the possibilities and limitations of strategic communication initiatives to enhance cultures of governance among youth in Northern Ghana. The analysis is embedded within contemporary debates about communication and social change, with particular focus upon dynamics between citizen media development, youth-centred citizen journalism, and processes of community mobilisation and development. Findings suggest that the project has opened up to dynamic, youth-led social change processes, evidenced by the creative, proactive enactment of citizen engagement. Youth changed not only their self-perception around agency and ability to act, but also influenced community development in a variety of ways.
This book is comprised of one study and three field evaluations of civic tech initiatives in developing countries. The study reviews evidence on the use of twenty-three information and communication technology (ICT) platforms designed to amplify citizen voices to improve service delivery. Focusing on empirical studies of initiatives in the global south, the authors highlight both citizen uptake and the degree to which public service providers respond to expressions of citizen voice.
What are the effects of providing civic leadership training to community leaders from marginalised groups? Can it lead to increased participation by new leaders in local government processes, and increased government responsiveness to the needs of the poorest and most marginalised? Does it have the unintended consequence of these new leaders being co-opted by local politicians?
The space for people to speak out, organize and take action against poverty, inequality and injustice is shrinking on a global scale. People in many countries around the world face serious restrictions and repression when exercising their basic rights. This includes citizens who raise their voices against corruption and political dysfunction, organizations that save lives and provide basic services to people in need, communities that defend their sustainable livelihoods and demand a fair share of natural resources, and activists who fight for gender justice.