iHub Research, as part of the ICT4Democracy East Africa network undertook a study in 2014 to assess how ICT tools are being used, for and in various aspects of governance in Kenya, Uganda and Tanzania. This study, with an aim to bridge the research and insights gap on ICT use in East Africa, sought to answer the following:
- Which ICT tools are used in Kenya, Uganda and Tanzania addressing these four aspects of governance,
- Access to information
- Service delivery
- Tracking corruption
- Citizen participation
- In which ways are ICT tools used in the above four areas?
- What successes and challenges exist in the use of these tools?