CIMA’s report, Media as a Form of Aid in Humanitarian Crises, examines how humanitarian crises around the world have led to a major change in the priorities and approaches in media development efforts. The report, by Jeffrey Ghannam, an expert on news media in the Middle East, argues that traditional efforts aimed at building sustainable media systems and institutions have had to give way to the more pressing needs of these crises.
Using media and communication to respond to public health emergencies – lessons learned from Ebola (BBC Media Action Practice Briefing 2016)
This practice briefing sets out what BBC Media Action learned in delivering and supporting health communication in response to the Ebola crisis in West Africa in 2014–15. It has a particular focus on Sierra Leone as this was the hub of the organisation’s response.
The paper aims to contribute to a body of knowledge about how to best harness and deploy media and communication in public health emergencies. It also underscores the need for the global community to plan and invest in communication long before any crises take hold, to ensure that communication plays a central role in reducing the impact of future crisis events.
The paper sets out the specific communication challenge posed by Ebola and why it was so difficult to get to grips with this in the early months of the outbreak. It then documents when the health communication response became more useful and explores what that tells us about effective media and communication. Finally, it offers recommendations to ensure that media and communication are used to their full potential during other disease outbreaks or humanitarian crises.
Voices of Refugees: Information and Communication Needs of Refugees in Greece and Germany (BBC Media Action Research Report 2016)
Since 2015, more than a million women, men and children have undertaken perilous journeys to reach northern European countries, using unofficial migration routes across the Mediterranean Sea and south-east Europe.
This study provides a snapshot of refugees’ experiences regarding communication and information at different points on their journey, based on interviews with 79 refugees and 45 humanitarian actors. Intended to inform humanitarian agencies responding to the refugee crisis in Europe, it examines the communication behaviours and priority information needs of refugees in three areas: on their journey, in “transit” camps in Greece, and in Germany.
The findings highlight refugees’ need for critical information about how to survive in their current situation, and what their future will hold. Broader communication needs are also presented: refugees expressed their need to be listened to and tell their stories, and participate in dialogue that provides them with physical, social and psychosocial support.
In April 2016, humanitarian agency staff in Greece reviewed the research findings and discussed how they could better meet refugees’ current information and communication needs in this constantly shifting context. The report shares recommendations from agencies and refugees, and concludes with reflections of how media and communication can support in this crisis.
Click here for full report.
Europe, Don’t Let Us Down: Voices of refugees and migrants in Greece (Oxfam/Action Aid Paper 2016)
Since the beginning of 2015 more than one million migrants, including refugees, fleeing war, persecution, natural disasters and poverty, have travelled through Turkey to Greece in search of safety and a dignified life in Europe. Lacking safe and legal alternatives, they put their lives in the hands of smugglers and risk everything during perilous sea and land crossings.
Oxfam and ActionAid have listened to hundreds of refugee and migrant women and men on Lesvos island, in Athens and in the Epirus region of northwest Greece to understand why they fled their countries, what their immediate needs are, and what they plan to do next. This paper presents the key messages that they want European people and their governments to hear.
Click here for full paper.
Migration Media Usage Survey: How do refugees from Syria and Iraq find the right information, before, during and after their journeys to Germany? (MiCT Briefing 2016)
From November 2015 to February 2016, MiCT’s research unit conducted in-depth interviews and focus-group discussions with 88 refugees from Iraq and Syria in Berlin. The study centered on the question which information sources they used during the stages of pre-departure, the actual travel, and the period after their arrival in Germany.
The results demonstrate that most of the interviewees did feel well-informed before and during their flight. The most-trusted information about routes and risks was inter-personal communication with individuals who had freshly arrived in the EU. Traditional media, in contrast, hardly played any role for them. A great lack of access to reliable information was perceived after the arrival in Germany, especially because of language barriers.
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