As mobile technology has become ubiquitous, Malawi has seen several robust service delivery mobile applications for healthcare deployed with different levels of success. SMS and phone hotline projects have reached national scale and have been widely regarded as having both high impact and ease of use. Unfortunately, to date, no smartphone applications have been able to scale to a national audience and systems remain in silos both geographically, topically, and technically. With limited resources, how do we determine which solutions should expand, where pilots can provide
new insights into existing gaps, and how to create a national policy that allows for both innovation and scale?
To aid the Kuunika: Data for Action project in developing and implementing mobile technology in Malawi, and to a larger extent, to aid the Ministry of Health and Population in the governance of mobile technology, Cooper Smith conducted an independent evaluation of mobile health technology systems currently being implemented in Malawi. This assessment provides a concrete way that Malawi can adapt high-level frameworks and tools into assessments that provide evidence for policies, standards, and strategies in mobile health.
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