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Learning from the Ebola Response in cities: Communication and Engagement (ALNAP Lessons Paper, 2017)

The West African Ebola Virus Disease (EVD) outbreak in 2014/15 posed a number of urban-specific challenges to humanitarians responding to the crisis. ALNAP’s Learning from the Ebola Response in cities series brings together the lessons learnt from the response in West Africa, with each paper focusing on a topic: quarantine, population movement, and communication.

This paper describes how humanitarians communicated and engaged with urban stakeholders in Liberia, Guinea and Sierra Leone. It focuses in particular on how humanitarians navigated urban notions of community, a dense and mobile population, participation in an environment of little trust and other related issues.

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Malaria Social & Behavior Change Communication National Strategies (collected and mapped by HC3 2016)

HC3 has analyzed, collected and mapped a number of national malaria communication strategies. A number of countries are updating their malaria communication strategies as they prepare concept notes for the Global Fund. The strategies include those written both and after 2010 as well as current strategies.

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Community Consultations on Humanitarian Aid: Overall Findings (World Humanitarian Summit Research Paper 2016)

In preparation for the World Humanitarian Summit (WHS), the WHS secretariat commissioned Ipsos to conduct community consultations with crisis-affected communities in multiple focus countries. The countries chosen for the consultations were Afghanistan, Guinea, South Sudan, Syria, and Ukraine, representing a diverse range of geographic regions, humanitarian contexts, and actors.

Ipsos conducted semi-structured interviews and community workshops in each country to gain in-depth information on how affected communities respond to crises, the role they see for international humanitarian responders, issues related to service delivery, and ways to improve identified shortcomings within the humanitarian system.

This complements the consultations with crisis-affected communities and stakeholder groups which took place in previous years and which were synthesized in the report, “Restoring Humanity: Global Voices Calling for Action.” This report highlighted the importance of involving marginalized populations such as women, children, the elderly, the disabled, and displaced persons, and focusing on security, dignity, and economic opportunity, emphasizing: “People’s safety and dignity must be considered the primary aim of humanitarian activity, regardless of the context or actor.”

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Effective Public Health Communication in an Interconnected World: Enhancing Resilience to Health Crises (report from the Rockefeller Convening of a meeting in October 2015)

The public health communication community has more tools and mechanisms at its disposal than ever before, but is also facing increasingly complex public health challenges ushered in by globalization, urbanization, conflict, and connective technologies. The community is connected in unprecedented ways, but despite this fact there remains a lack of consistent and coherent communication among responders, within health systems and across the public domain.

In light of this persistent problem, KYNE and News Deeply, supported by The Rockefeller Foundation, convened a meeting on Effective Public Health Communication in an Interconnected World: Enhancing Resilience to Health Crises, held at the Bellagio Center in Bellagio, Italy, in October 2015. At the convening, 18 experts in communication, public health, and emergency response came together to detail areas of alignment and gaps.

This report seeks to distill those lessons learned and contribute to the research base on public health communication in times of crisis, by detailing key takeaways from the convening. News Deeply also conducted interviews with participants, as well as external reviews with community organizations and leaders, to inform the body of the report. In addition, it includes synthesized case studies from three participants across different regional contexts: the 2013–15 Ebola crisis in West Africa, the SARS epidemic of 2003 in Singapore, and the 2015 Legionnaires’ disease outbreak in New York City.

 

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