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Civic Tech in the Global South : Assessing Technology for the Public Good (World Bank, 2017)

February 12, 2019

This book is comprised of one study and three field evaluations of civic tech initiatives in developing countries. The study reviews evidence on the use of twenty-three information and communication technology (ICT) platforms designed to amplify citizen voices to improve service delivery. Focusing on empirical studies of initiatives in the global south, the authors highlight both citizen uptake  and the degree to which public service providers respond to expressions of citizen voice.

The first evaluation looks at U-report in Uganda, a mobile platform that runs weekly large-scale polls with young Ugandans on a number of issues, ranging from safety to access to education to inflation to early marriage. The following evaluation takes a closer look at MajiVoice, an initiative that allows Kenyan citizens to report, through multiple channels, complaints with regard to water services.

The third evaluation examines the case of Rio Grande do Sul’s participatory budgeting – the world’s largest participatory budgeting system – which allows citizens to participate either online or offline in defining the state’s yearly spending priorities. While the comparative study has a clear focus on the dimension of government responsiveness, the evaluations examine civic technology initiatives using five distinct dimensions, or lenses. The choice of these lenses is the result of an effort bringing together researchers and practitioners to develop an evaluation framework suitable to civic technology initiatives.

Click here to download book.

Filed Under: Brazil, Children, Civic Education, Civic Education Highlights, Governance, ICT4D (Information Communication Technologies for Development), Kenya, Publications (published in print and/or online), Uganda, Voice and Accountability Tagged With: civic engagement, U-Report

Thematic Review: Community Based Awareness, Attitudes and Behaviour (Girls’ Education Challenge, 2018)

February 11, 2019

This paper is one of a series of thematic reviews produced by the Fund Manager of the Girls’ Education Challenge, an alliance led by PwC, working with organisations including FHI 360, Nathan Associates and Social Development Direct.

The Girls’ Education Challenge (GEC) was set up to support improved attendance and learning for up to one million marginalised girls and has provided the opportunity to develop evidence on what works in girls’ education. Overall across a number of GEC projects, evidence was found of communities’ motivation, investment and commitment to educate their children, for example donating land, raising funds for bursaries and increasing their workload to pay for school fees. In general, GEC projects have not found communities are opposed to the principle of girls’ education, but that their support interacts with other norms that can make it harder for girls to attend school and learn. In particular, there is a perceived (or actual) low return for the family as the investment is sometimes considered to be lost when girls get married.

There are several key considerations for practitioners and policy makers in light of the literature and GEC findings; projects implementing community interventions should target the most prevalent and relevant attitudes and behaviours rather than generic ones, and projects should be prepared to adapt activities where required, recognising that norms are affected by changes in context and power dynamics.

Click here for full paper.

 

Filed Under: *INTER-PERSONAL ROUTES, Afghanistan, Behaviour Change Communication, Children, Community Media, Education, Education Highlights, Ethiopia, Gender, Kenya, Publications (published in print and/or online), Social Norms Analysis, South Sudan, Zimbabwe Tagged With: Adult literacy, Faith-based

Innovation in the Horn, East and Central Africa (HECA): Perspectives from on-the-ground experiences (Oxfam Case Study, 2017)

February 6, 2019

Innovation involves applying information, imagination and initiative to get greater or different value from resources, and includes all processes by which new ideas are generated and converted into useful processes or products.

These case studies showcase some of the innovative ideas that are being implemented by Oxfam in six countries: Kenya, Rwanda, South Sudan, Tanzania, Uganda and Burundi.  Each project was selected for its potential to bring greater impact in the future. They include turning ‘excrement into income’ in urban slums in Kenya; giving citizens a voice through empowering them to use their mobile phones to report and share information on justice issues in Rwanda; and using a logistical ‘hub’ in Uganda to enhance service delivery and cost-effectiveness across a region.

Click here for full case study.

Filed Under: Burundi, Case Studies, Economic & Livelihoods, Governance, Innovations, Kenya, Rwanda, Social Mobilisation, South Sudan, Tanzania, Uganda, Urban Development Tagged With: Mobile Phones

Comparing ‘New’ and ‘Old’ Media for Violence Monitoring and Crisis Response in Kenya (IDS Working Paper 520, 2018)

January 23, 2019

This paper seeks to determine the comparative opportunities and limitations of ‘new’ and ‘old’ data sources for early warning, crisis response, and violence research. The authors compare the information set produced through social media violence reporting with conventional violence reporting around the August and October 2017 Kenyan elections. Specifically, they leverage data from a sample of social media reports of violence through public posts to Twitter. These reports are compared with events coded from media and published sources coded by the Armed Conflict Location & Event Data Project (ACLED) along three dimensions: (1) the geography of violence reporting; (2) the temporality of reporting; and (3) the targeting of reporting.

Click here for full paper.

Filed Under: Kenya, Media Development, Peace & Social Cohesion, Publications (published in print and/or online) Tagged With: Elections, Social Media

Community Protocols in Africa: Lessons learned for ABS implementation (Natural Justice, 2018)

November 26, 2018

“Community Protocols in Africa” explores the lessons that Natural Justice has learned while working with communities to implement Access and Benefit Sharing (ABS) through the use of a legal empowerment tool: Community Protocols.

Community Protocols respond to many of the challenges that communities face when protecting their traditional knowledge and natural resources. Before embarking on a protocol process, communities may not have full knowledge of their rights, for example. They may not be clear as to who can give consent to the use of resources and knowledge, or they may not have clarified how to share benefits within the community.

While community protocols are not a cure-all, they can contribute to meeting some of the challenges faced by communities when it comes to the protection and valorisation of their land and natural resources.

Case studies from Benin, Kenya, Madagascar, South Africa and Namibia show not only the importance of Community Protocols, but how the process of developing one can bring clarity, improve governance and improve recognition of the communities’ roles in conversation and custodianship.

Click here for full report.

Filed Under: Advocacy, Benin, Kenya, Madagascar, Namibia, Publications (published in print and/or online), Rural Development, South Africa, Voice and Accountability Tagged With: Natural resources

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